All office visits are by appointment, and we ask that you call in advance so that we may reserve a time for you. We will make every effort to accommodate your request whenever possible. If you need to cancel or reschedule an appointment, please let us know at least 24 hours in advance. When scheduling an appointment or at the time of your visit, please let our receptionist know of any change in your name, address, telephone number or insurance coverage.
We accept all major insurance plans. Please contact your insurance provider for your plan’s requirements for physician referrals and other restrictions. For those insurance plans with a co-payment, it is expected at the time of the office visit. Please be advised that the financial responsibility for a service not covered by insurance rests with the patient or his or her family.
Urgent matters should be referred to the office or our 24-hour answering service at 239-337-2003. All emergencies should be handled by calling “911”.
Prescription refills may be requested during regular office hours. Pain medications will not be prescribed outside of business hours. Please allow 24 hours for prescription orders to be placed. This allows us time to review your record and better serve your needs. Please have the name of the medication, dosage and pharmacy phone number available at the time of your call.
You will typically be notified of test results at your next follow-up appointment. You will, however, be notified of any abnormal findings requiring immediate attention as soon as they are received.
Please be advised that copays are due at the time of visit. We accept cash, personal checks, and most major credit cards. An online bill payment option is available for your convenience. We also participate with Care Credit, a financing company that may be used in the event one does not have insurance coverage or a portion of a procedure in not fully covered by insurance. To learn more about Care Credit and apply online, go to http://www.carecredit.com/