Our high-volume orthopedic practice is seeking a dynamic team player for our Physical Therapy Front Desk. Front desk knowledge and experience required. Must have an outgoing personality mixed with professionalism and organization.
Front desk coordinator is the first point of contact for patients. This position is responsible for warmly greeting patients, answering the phones, scheduling appointments, completing administrative processing (Insurance verification and authorization/referrals), reports and record keeping. We are seeking an individual who is personable and naturally friendly, bright and inquisitive and an excellent communicator. The ability to support patients, answer questions, and resolve patient issues, is essential.
*Proficient computer and typing skills, software knowledge
*Must have exceptional oral and written communication skills
*Demonstrate excellent, professional customer service skills
*Requires the ability to multitask
*Must be able to work independently and manage time
*Must be able to work in under pressure in a high-volume setting